Privacy Policy

Effective Date: April 24, 2025

Chadwick's Fitness and Performance Training ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or opt in to SMS messaging.

1. Information We Collect

  • Contact Information: Name, phone number, email address, and mailing address provided during booking, form submissions, or SMS opt-in.

  • Health Information: Information about your fitness goals, medical conditions, or limitations, shared voluntarily to tailor our services.

  • Usage Data: Information about how you interact with our website or services (e.g., pages visited, session bookings).

  • Payment Information: Billing details processed through third-party payment providers (we do not store payment card details).

2. How We Use Your Information

  • To provide personal training services, including scheduling sessions and sending appointment reminders.

  • To communicate via SMS for waivers, fitness tips, and promotional offers (with your consent).

  • To process payments and manage bookings.

  • To improve our services and website functionality.

  • To comply with legal obligations (e.g., TCPA compliance).

3. SMS Messaging

  • Opt-In: By opting in, you consent to receive SMS messages (1-5 per month) for appointment reminders, waivers, and offers. Message and data rates may apply.

  • Opt-Out: Reply "STOP" to unsubscribe.

  • Security: We protect your phone number and do not share it with third parties except as needed for SMS delivery (e.g., with our SMS provider, ActiveCampaign, Sales Messenger, and Just Call).

4. Sharing Your Information

  • Service Providers: We share information with trusted third parties (e.g., ActiveCampaign Sales Messenger, and Just Call for SMS, payment processors) to deliver services. These providers are bound by confidentiality agreements.

  • Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Security

We use reasonable measures to protect your information but cannot guarantee absolute security. You provide information at your own risk.

6. Your Rights

  • Access and Update: Contact us to review or update your personal information.

  • Opt-Out: Unsubscribe from SMS by replying "STOP" or from emails by clicking “Unsubscribe.”

  • Deletion: Request deletion of your data, subject to legal retention requirements.

7. Third-Party Links

Our website or SMS messages may include links to third-party sites (e.g., payment or booking platforms). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on our website, and continued use of our services constitutes acceptance.

9. Contact Us

For questions or to exercise your rights, contact us at info@chadwicksfitness.com or visit https://www.chadwicksfitness.com/contact-us.

By using our services or opting in to SMS messaging, you acknowledge that you have read and understood this Privacy Policy.